Smartbooking PRO and WP 5.6 Not Functioning Home Page

Discussion in 'InkThemes-Support Working Hours' started by abcwintoledo, Jan 1, 2021.

  1. abcwintoledo

    abcwintoledo New Member

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    Since WP Upgrade of Version 5.6 the theme will not allow the Home Page to show correctly. It keeps saying:

    There has been a critical error on this website.

    Learn more about debugging in WordPress.

    When we look at the debugging it keeps talking about old plugins - ad we tried to remove all unused plugins, changed theme, reloaded, but it just will not work correctly on this domain.

    Domain: abcwindowstoledo.com

    NEED HELP ASAP if at all possible.
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    Will you please allow us to check your website dashboard for once?
    Kindly send the below-mentioned credential details to [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  3. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Please do not share the credentials here as it will be publicly viewed by others.

    I request you to share the credentials at our support email at [email protected] along with the thread link.

    I look forward to hearing from you.

    Regards,
    Akbar
    InkThemes.com
     
  4. abcwintoledo

    abcwintoledo New Member

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    ok - just sent an email from [email protected] - with the information. You never mentioned to send it there - and I would not know from any of the documentation on the inkthemes site....so that is good to know
     
  5. abcwintoledo

    abcwintoledo New Member

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    so any thoughts? I reeally appreciate the assist on this one.
     
  6. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Thanks for sharing the details,

    We have successfully received your credentials and is being forwarded to our developers, we will get back to you with a positive response ASAP.

    Your patience will be highly appreciated,

    Warm Regards!
    Akbar
    InkThemes.com
     

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