We created Support Forum with the aim of making support efficient and to get your issue resolved as soon as possible. To help us do this, we recommend you to follow certain steps.

1. Make sure you create your own thread while asking the queries. Please do not ask your queries in someone else's created thread.
2. While asking queries make sure you post the link to your website so that we can look into the issue and reply you with best possible solution.
3. Lastly, Be polite. We will try to answer your questions as soon as possible within the maximum time frame of 48 hours.

If you post a thread at InkThemes Support Forum and you don't get the solution to your issue or if someone had not even replied to your thread within 48 hours. Please post the link of your thread in the thread link below.
http://www.inkthemes.com/community/threads/for-all-customers-post-thread-link-here-incase-your-support-question-goes-unanswered.4654/

This thread will be monitored by Admins and we will make sure that the question is answered within the next 24 hours after posting the link there.

Our Support hours are open from 11AM to 6PM IST(Indian Standard Time) which is 10:30PM to 5:30AM PST/PDT (Pacific Standard Time). We answer queries during Monday to Saturday. Our office are closed on Sundays.